Legal
The rules for using the getbeauty.ai website and the GetBeauty app.
Version 1.0 — Last revised: October 22, 2026
The website located at getbeauty.ai and the GetBeauty mobile application (together, the "Site") are owned and operated by GetBeauty, Inc. ("GetBeauty," "Company," "us," "our," or "we"). GetBeauty is an advertising and information platform that enables independent, licensed health care and beauty professionals ("Providers") — whether located near you or in another city, state, or country — to create and promote a profile on the Site, and enables you to browse those profiles, read and leave reviews, and contact Providers directly. Certain features of the Site may be subject to additional guidelines or rules posted on the Site, which are incorporated into these Terms by reference.
These Terms of Use ("Terms") govern your use of the Site. By accessing or using the Site, or by clicking “I agree” (or a similar button or checkbox) when that option is presented to you, you agree to these Terms on behalf of yourself or the entity you represent, and you confirm that you have the authority to do so. You must be at least 18 years old to use the Site. If you do not agree to these Terms, please do not use the Site.
IMPORTANT — PLEASE READ SECTION 13 CAREFULLY. It contains an agreement to resolve disputes through binding individual arbitration instead of in court, and includes a waiver of class action rights and jury trial rights. You have 30 days to opt out of the arbitration agreement, as described in Section 13.
1.1 Creating an Account. Some features of the Site may require you to register for an account. When you register, you agree to provide accurate and complete information and to keep that information current. You can delete your account at any time by following the instructions on the Site. We may suspend or terminate your account as described in Section 10.
1.2 Account Security. You are responsible for keeping your login credentials confidential and for all activity that occurs under your account. If you believe your account has been accessed without your authorization, please notify us immediately at legal@getbeauty.ai. We are not liable for any losses resulting from your failure to keep your credentials secure.
2.1 License. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your own personal, non-commercial purposes — namely, researching treatments and Providers, reading and submitting reviews, and contacting Providers.
2.2 Restrictions. You may not: (i) license, sell, rent, lease, transfer, assign, distribute, or commercially exploit the Site or any content on it; (ii) modify, create derivative works from, disassemble, reverse-compile, or reverse-engineer any part of the Site; (iii) access the Site to build a similar or competing product or service; (iv) use any data mining, robots, scrapers, or similar automated means to collect information from the Site; (v) copy, reproduce, distribute, republish, download, display, post, or transmit any part of the Site except as expressly permitted by these Terms; or (vi) use the Site to advertise or promote a product, service, procedure, business, Provider, or other person, except as expressly permitted through features designed for that purpose. All copyright and proprietary notices on the Site must be kept intact on any copies you are permitted to make.
2.3 Changes to the Site. We may modify, suspend, or discontinue the Site (or any part of it) at any time, with or without notice. We are not liable to you or any third party for any such modification, suspension, or discontinuation.
2.4 No Support Obligation. We have no obligation to provide you with support or maintenance for the Site.
2.5 Ownership. All intellectual property rights in the Site and its content — including copyrights, patents, trademarks, and trade secrets — belong to GetBeauty or its licensors, excluding User Content (defined in Section 4.2). These Terms do not transfer any ownership rights to you, except for the limited access rights in Section 2.1. All rights not expressly granted are reserved.
2.6 Feedback. If you share feedback or suggestions about the Site with us, you grant us a perpetual, irrevocable, worldwide, non-exclusive, fully paid, royalty-free license to use that feedback freely, in any manner and for any purpose, without attribution or compensation to you. Please do not submit any feedback that you consider proprietary or confidential.
THE SITE IS FOR INFORMATIONAL PURPOSES ONLY AND DOES NOT PROVIDE MEDICAL ADVICE. Content on the Site — including Provider profiles, before-and-after photos, articles, AI-generated suggestions, and reviews or other User Content — is not a substitute for professional medical advice, diagnosis, or treatment. GetBeauty does not recommend or endorse any specific procedure, treatment, product, or Provider, and does not practice medicine or provide health care services of any kind. Always seek the advice of a qualified, licensed health care professional with any questions you may have regarding a medical condition or a cosmetic or aesthetic procedure, and never disregard professional medical advice or delay seeking it because of something you read on the Site. If you think you may have a medical emergency, call your doctor or emergency services immediately.
3.1 AI Features (“Bella”). The Site may offer access to an AI-powered guide (“Bella”) that generates personalized suggestions — such as skincare and supplement routines, product compatibility checks, and reminders related to a procedure — based on information, photos, or product scans you provide (collectively, "AI Features"). AI Features are generated automatically and are not reviewed by a medical professional before being shown to you. AI FEATURES ARE FOR GENERAL INFORMATIONAL AND ORGANIZATIONAL PURPOSES ONLY, ARE NOT MEDICAL ADVICE, AND DO NOT CREATE A DOCTOR-PATIENT RELATIONSHIP BETWEEN YOU AND GETBEAUTY OR BELLA. Always independently confirm any AI-generated suggestion — particularly anything about starting, pausing, or combining products, supplements, or medications around a procedure — with your Provider before acting on it, and if a suggestion from Bella conflicts with your Provider's instructions, follow your Provider. AI Features may be incomplete, inaccurate, or based on incomplete information you provided, and may not account for your full medical history. To the fullest extent permitted by law, GetBeauty disclaims all liability arising from your reliance on AI Features, as further described in Sections 8 and 9.
3.2 Day-by-Day Care Plan. The Site may provide a day-by-day pre-operative and post-operative care plan, including reminders for medication, skincare, and photos, which you may choose to share with your Provider. The care plan is an organizational and reminder tool only. GetBeauty does not verify the medical accuracy of any care plan, does not monitor your condition, and does not provide clinical supervision or care of any kind. Your Provider's own instructions always control, and the care plan is not a substitute for the direct guidance of your Provider.
4.1 Nature of the Service; Advertising Platform Only. GetBeauty is strictly an advertising and information platform. We provide Providers with tools to create, manage, and promote their own profile, and we provide users with tools to browse those profiles, read and write reviews, and contact Providers directly. GetBeauty does not organize, coordinate, bundle, sell, or facilitate travel, accommodations, or any other aspect of a patient's journey, and does not act as a medical tourism facilitator, agency, or intermediary of any kind. Providers pay GetBeauty an advertising or listing fee to create, enhance, or feature their profile on the Site, in the same way a business might pay for a directory listing or online advertisement; some Providers may also be listed free of charge. This fee is paid for advertising placement only — it is not a commission, referral fee, or payment tied to any procedure, package, or travel arrangement, and GetBeauty does not receive any part of the fee a Provider charges you for treatment. Paid placement does not constitute an endorsement, verification, or guarantee by GetBeauty of that Provider. Any treatment, procedure, or related arrangement you enter into is a transaction directly and solely between you and the Provider you choose — GetBeauty is never a party to it. Providers are solely responsible for determining whether any health tourism, medical tourism, or similar regulatory authorization or certificate applies to their own business, and for obtaining and maintaining it; GetBeauty's role is limited to providing advertising space and a means of contact.
4.2 Provider Listings Are Not an Endorsement. Providers featured on the Site are independent professionals or practices and are not employees, agents, or independent contractors of GetBeauty. GetBeauty does not verify, and makes no representation or warranty regarding, the licensure, qualifications, credentials, insurance, accreditation, or fitness of any Provider, nor the pricing, safety, or outcomes of any procedure. As between you, GetBeauty, and a Provider, the responsibility for holding and maintaining all licenses, accreditations, and certifications required by the laws applicable to that Provider — including any required for treating patients who travel from other regions or countries — rests entirely with the Provider. GetBeauty does not have any responsibility for, and does not exercise editorial control over, content posted by Providers or other users.
4.3 User Content License. You may be able to post or submit reviews, comments, questions, direct messages, photographs, videos, and other materials on or through the Site (collectively, "User Content"). You understand that User Content is not confidential and, other than information you submit directly through a Provider's profile or inquiry form (see Section 4.6), is publicly viewable on the Site. GetBeauty does not claim ownership of your User Content. By posting or submitting User Content, you grant GetBeauty a non-exclusive, irrevocable, worldwide, perpetual, royalty-free, sublicensable license to use, copy, reproduce, distribute, publicly display, publicly perform, modify, and create derivative works from your User Content in connection with operating, promoting, and improving the Site and the GetBeauty business, in any media now known or later developed, and to use your name, likeness, and voice in connection with it. You also grant GetBeauty the right and authority to send takedown notices on your behalf relating to your User Content. You represent and warrant that you have all rights necessary to post your User Content, that doing so does not violate any law or any third party's rights, and that you are solely responsible for your User Content.
4.4 No Compensation; No Fake Reviews. GetBeauty will not pay you for User Content. You may not post or submit reviews or comments in exchange for monetary compensation or any other incentive, and you may not post content on behalf of, or at the direction of, a Provider about that Provider's own practice.
4.5 Photographs and Videos. If you upload or submit a photograph or video of yourself or another identifiable individual, you represent and warrant that you have the necessary consent to do so and that doing so will not violate any applicable privacy law (including, where applicable, HIPAA). Providers who upload photographs or videos of patients must have obtained the patient's informed consent and must comply with all applicable privacy and health information laws before posting such content.
4.6 Contacting Providers. The Site may allow you to submit an inquiry or request directly to a Provider through their profile or an inquiry form. These requests, including any personal or health-related information you choose to include, are made voluntarily. There is no guarantee that a Provider will respond. By submitting a request to a Provider, you understand that GetBeauty and/or the Provider may contact you by phone, email, or text message regarding your request, and that standard message and data rates may apply. Submitting an inquiry only transmits your message to the Provider you selected; it is not a booking, reservation, or purchase of any procedure, and GetBeauty is not a party to whatever you and the Provider subsequently agree to, including any travel you choose to arrange on your own in connection with treatment from that Provider.
4.7 Monitoring. GetBeauty reserves the right, but has no obligation, to review, monitor, refuse, or remove any User Content at any time, in its sole discretion, including content it believes is illegal, offensive, harassing, infringing, inaccurate, or otherwise violates these Terms or our Code of Conduct.
Your use of the Site is also governed by our Privacy Policy, available at getbeauty.ai/privacy, which is incorporated into these Terms by reference. The Privacy Policy describes the types of personal information and other information we collect from you or your device, how we use that information, and the circumstances under which we may share it with third parties, including Providers you choose to contact.
5.1 Processing of Personal Data. By using the Site, you acknowledge that you have read and understand our Privacy Policy and that GetBeauty will process your personal data in accordance with it. If there is a conflict between these Terms and the Privacy Policy with respect to the collection, use, or processing of your personal data, the Privacy Policy controls.
5.2 Cookies and Tracking Technologies. The Site may use cookies, web beacons, pixels, and similar tracking technologies to collect information about your use of the Site. For details, please refer to our Privacy Policy.
You agree to defend, indemnify, and hold harmless GetBeauty and its officers, employees, and agents from any claims and reasonable costs or attorneys' fees arising out of (i) your use of the Site, (ii) your User Content, (iii) your violation of these Terms, or (iv) your violation of any applicable law or regulation, including any violation of a Provider's or other individual's privacy rights in connection with photographs or videos you submit. We may assume control of the defense of any such claim at your expense, and you agree to cooperate with our defense. You agree not to settle any such claim without our prior written consent. We will make reasonable efforts to notify you promptly of any claim we become aware of.
7.1 Third-Party Services. The Site may include links to or integrations with third-party websites or services, booking or scheduling tools, or third-party advertisements (collectively, “Third-Party Services”). We do not control, endorse, or take responsibility for any Third-Party Services. You use all Third-Party Services at your own risk, and the applicable third party's own terms and privacy practices will apply to such use.
7.2 Other Users and Providers. Your interactions with other users of the Site and with Providers — including any agreement you enter into, appointment you schedule, or procedure you undergo — are solely between you and that user or Provider. GetBeauty is not a party to, and is not responsible for any loss or harm resulting from, those interactions, and we reserve the right, but have no obligation, to get involved in disputes between users or between users and Providers.
7.3 Release. To the fullest extent permitted by law, you release GetBeauty and its officers, employees, agents, successors, and assigns from all claims, demands, and damages of any kind arising out of or related to the Site, other users, Providers, or Third-Party Services. IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH PROVIDES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.”
THE SITE, INCLUDING ALL PROVIDER LISTINGS, REVIEWS, AI FEATURES (INCLUDING BELLA), CARE PLANS, AND OTHER USER CONTENT, IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, GETBEAUTY AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR HARMFUL CODE, THAT AI FEATURES WILL BE ACCURATE OR COMPLETE, OR THAT THE SITE WILL HELP YOU FIND A SUITABLE PROVIDER OR ACHIEVE ANY PARTICULAR RESULT. WHERE APPLICABLE LAW REQUIRES WARRANTIES, THEY ARE LIMITED TO 90 DAYS FROM YOUR FIRST USE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) GETBEAUTY AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY LOST PROFITS, LOST DATA, COSTS OF SUBSTITUTE PRODUCTS, OR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO THESE TERMS, YOUR USE OF (OR INABILITY TO USE) THE SITE, OR ANY DECISION MADE OR ACTION TAKEN IN RELIANCE ON CONTENT OR PROVIDER INFORMATION ON THE SITE; AND (B) OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING UNDER THESE TERMS IS CAPPED AT THE GREATER OF (I) $50 USD AND (II) THE AMOUNT PAID TO GETBEAUTY BY YOU UNDER THESE TERMS IN THE SIX MONTHS PRIOR TO THE INCIDENT GIVING RISE TO THE CLAIM. THE EXISTENCE OF MULTIPLE CLAIMS DOES NOT INCREASE THIS CAP.
These Terms remain in effect while you use the Site. We may suspend or terminate your access (including suspending access to or deleting your account) at any time and for any reason, including if we believe you have violated these Terms. We are not liable to you for any such termination. Upon termination, GetBeauty may continue to display User Content you previously submitted. Sections 2.2 through 2.6 and Sections 4 through 13 will survive termination.
The provisions in this Section 11 apply only to users to the extent such users are subject to the laws of the applicable states identified below. If a provision in this Section conflicts with another provision of these Terms, the state-specific provision controls for users subject to that state's laws.
11.1 California. If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, at 1625 N. Market Blvd. Suite N112, Sacramento, CA 95834, or by phone at (800) 952-5210. Under California Civil Code Section 1789.3, California users are entitled to the following notice: the provider of the Site is GetBeauty, Inc., [company address to be confirmed]. To file a complaint, or to receive further information regarding use of the Site, write to the above address or contact us at legal@getbeauty.ai. You may also have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act — see our Privacy Policy for details.
11.2 Colorado. If you are a Colorado resident, you may have additional rights under the Colorado Privacy Act, including the right to opt out of the processing of your personal data for targeted advertising, sale of personal data, and certain profiling. See our Privacy Policy for details.
11.3 Connecticut. If you are a Connecticut resident, you may have additional rights under the Connecticut Data Privacy Act, including rights of access, correction, deletion, and data portability, and the right to opt out of the sale of personal data, targeted advertising, and profiling. See our Privacy Policy for details.
11.4 Virginia. If you are a Virginia resident, you may have additional rights under the Virginia Consumer Data Protection Act, including the right to access, correct, delete, and obtain a copy of your personal data, and to opt out of processing for targeted advertising, sale, or profiling. See our Privacy Policy for details.
11.5 Nevada. If you are a Nevada resident, you have the right under Nevada Revised Statutes Chapter 603A to direct us not to sell certain covered information. To exercise this right, contact us at privacy@getbeauty.ai.
12.1 Changes to Terms. We may update these Terms from time to time. If we make material changes, we may notify you by email (at the address on file) or by a prominent notice on the Site. Your continued use of the Site after notice of changes means you accept the updated Terms.
12.2 Governing Law. These Terms and any dispute arising out of or related to these Terms or the Site will be governed by and construed in accordance with the laws of the State of [state to be confirmed], without regard to its conflict-of-law principles. For any claim or dispute not subject to the arbitration provisions in Section 13, you and GetBeauty irrevocably consent to the exclusive jurisdiction and venue of the state and federal courts located in [county to be confirmed], [state to be confirmed]. Notwithstanding the foregoing: (a) either party may bring an action in any court of competent jurisdiction for injunctive or other equitable relief to protect its intellectual property rights; and (b) either party may bring an individual action in small claims court for claims within that court's jurisdictional limits.
12.3 Export. You agree not to export, re-export, or transfer any technical data or products acquired from the Site in violation of U.S. export control laws or applicable regulations in other countries.
12.4 Electronic Communications. By using the Site, you consent to receiving communications from us electronically (by email or notices posted on the Site). These electronic communications satisfy any legal requirement for written notice.
12.5 Accessibility. GetBeauty is committed to making the Site accessible to all users, including individuals with disabilities. We endeavor to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. If you experience any difficulty accessing or navigating the Site, please contact us at legal@getbeauty.ai.
12.6 Entire Agreement. These Terms (together with the Privacy Policy and any other policies or guidelines referenced herein) are the entire agreement between you and GetBeauty regarding your use of the Site. If any provision of these Terms is found invalid or unenforceable, it will be modified to the minimum extent necessary to be valid, and the remaining provisions will continue in effect. Our failure to enforce any provision is not a waiver of that provision. The word “including” means “including without limitation.” You may not assign these Terms without our prior written consent; we may assign them freely. These Terms bind any permitted assignees.
12.7 Copyright/Trademark. Copyright © 2026 GetBeauty, Inc. All rights reserved. "GetBeauty" and all related logos are trademarks of GetBeauty, Inc. or its licensors. You may not use any of them without our prior written consent.
12.8 Contact Information. GetBeauty, Inc., [company address to be confirmed]. Email: legal@getbeauty.ai.
Please read this section carefully. It affects your legal rights, including your right to sue in court and your right to a jury trial.
13.1 Applicability. Except as described below, you and GetBeauty agree to resolve all disputes arising out of or relating to the Site, its services, or these Terms through binding individual arbitration — not in court. Exceptions include: (i) claims that qualify for small claims court, brought on an individual basis; and (ii) requests for equitable relief related to intellectual property. This arbitration agreement applies to all claims, including those that arose before you agreed to these Terms.
13.2 Try to Resolve First. Before starting arbitration, the parties agree to try to resolve the dispute informally. The party raising the dispute must send written notice ("Informal Notice") to the other party. Within 45 days of receiving that Informal Notice, the parties will meet by phone or video in good faith to try to work things out. GetBeauty's notice address: disputes@getbeauty.ai or [company address to be confirmed]. If the informal process doesn't resolve the dispute within 60 days, either party may start arbitration.
13.3 Arbitration Rules. Arbitrations will be administered by JAMS (www.jamsadr.com). Claims under $250,000 (excluding fees and interest) will use JAMS' Streamlined Arbitration Rules; larger claims will use JAMS' Comprehensive Arbitration Rules. Unless the parties agree otherwise, arbitration will be conducted in the county where you live. All arbitration materials and documents are confidential.
13.4 Arbitration Request Contents. The arbitration request must include: (i) your contact information and account username (if applicable); (ii) a description of the claims and supporting facts; (iii) the relief you're seeking and a good-faith damages estimate; (iv) confirmation that you completed the informal resolution process; and (v) proof of any required filing fee payment.
13.5 Authority of Arbitrator. The arbitrator has authority to resolve all arbitrable disputes, including questions about the scope and enforceability of this arbitration agreement — except that courts (not arbitrators) will decide: (i) challenges to the class action waiver below; (ii) disputes about arbitration fees; (iii) whether a condition precedent to arbitration has been satisfied; and (iv) which version of this agreement applies. The arbitrator may award the same relief as a court, but on an individual basis only. The arbitrator's award is final and binding, and judgment may be entered in any court with jurisdiction.
13.6 Waiver of Jury Trial. BY AGREEING TO ARBITRATION, YOU AND GETBEAUTY WAIVE THE RIGHT TO A TRIAL BY JUDGE OR JURY FOR ALL COVERED CLAIMS.
13.7 Waiver of Class Actions. ALL DISPUTES MUST BE BROUGHT ON AN INDIVIDUAL BASIS. NEITHER YOU NOR GETBEAUTY MAY BRING CLAIMS AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, REPRESENTATIVE, OR COLLECTIVE PROCEEDING. The arbitrator may only award relief on an individual basis. If a court finds this class action waiver unenforceable as to a specific claim, that claim may be litigated in state or federal court in [state to be confirmed]; all other claims remain subject to arbitration.
13.8 Attorneys' Fees. Each party bears its own attorneys' fees unless the arbitrator finds a claim was frivolous or brought for an improper purpose.
13.9 Batch Arbitration. If 100 or more substantially similar arbitration demands are filed against GetBeauty within a 30-day period by the same law firm or coordinated group, JAMS will batch them into groups of 100 and appoint one arbitrator per batch, with one set of fees per batch.
13.10 Opt-Out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by sending written notice to disputes@getbeauty.ai or [company address to be confirmed]. Your notice must include your name, address, and a clear statement that you wish to opt out. Opting out does not affect any other part of these Terms.
13.11 Severability. If any part of this arbitration agreement is found invalid, it will be modified to the minimum extent necessary to make it enforceable; the rest of the agreement remains in effect.
Related: Privacy Policy · Medical disclaimer